Privacy Policy

The privacy / GDPR small print….

We have tried to make this easy to understand and follow. If you have any queries please contact us and we will respond.

What personal data we collect and why we collect it

Contact forms

The information you give in our contact form will not be published nor passed on to any third party, ever. It will be securely stored and used to make a response if you have requested one.

We will not use your data for any other purpose than the reason why you contacted us in the first place. e.g. if you contact us to ask a question or make a comment we will respond to you in kind.

We have to keep the information you’ve given us in a contact form but we will not use your data in any other way without actively seeking your permission first. e.g. by filling out our contact form, we will not spam you with marketing emails as a result.

Cookies

You will have already opted in our out of us placing cookies on your device when you first landed on the website.

Social Sharing

Our website saves the cookie “heateorSsBrowserMsg” in your browser to track who’s seen the popup notification and who hasn’t. This cookie isn’t related to your personal data or your IP address.

Mailing List 

By joining our mailing list you agree for your email address to be added to a database and that it will be used in communication from this website. You can unsubscribe at any time and we will not sell or pass on your details to any third party at any point.

Subscribing to the website 

By subscribing to the website you are agreeing to receive updates when new blog posts are published. To unsubscribe, use the link in the email sent to you.

Embedded content from other websites

Articles on this site might sometimes include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves in the exact way as if the visitor has visited the other website.

Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction, including tracking your interaction if you have an account and are logged in to that website.

That’s nothing we have any control over but we’re letting you know so you are informed before clicking on a link or item that takes you away from this website.

Who we share your data with

We do not share your data with any third party, ever.

How long we retain your data

We will keep your contact details in our email system for the purposes of following up your query or comment. You can contact us to delete that data at any time, see below.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do I do that?

Contact us here, tell us you’d like us to remove any details we store and we’ll be in touch to confirm that we’ve done what you’ve asked.

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